All about your vacation

What do you need to know?

Lasting friendships are based on truth and clarity, and this is how we want to communicate all the useful information for your stay at the Sant’Orso, even before your arrival. Do you have any doubts or requests? Contact us; we are at your service!

BEST PRICE GUARANTEE

By making a direct booking through the site, you will not only ensure the best price, but you will can also cancel your stay within 48 hours of your arrival date with no penalty.

CHECK-IN & CHECK-OUT

Check-in from 3:00 pm.
Checkout by 11:00 am.
On request and subject to availability: late checkout until 7:00 pm at a cost of € 30

RECEPTION

Open from 8:00 to 24:00
In case of early departure, we kindly ask you to settle your bill the previous evening.
Even in case of late arrival or for any need, we guarantee assistance and the possibility of accessing the reception area.

CANCELLATION POLICY

Up to 48 hours before the arrival date, there is no penalty. Your deposit is retained for a future stay for up to one year.
In case of less notice, the deposit is retained as a penalty.
In case of no-show, the cost of the entire stay will be charged.
In case of early departure, you will be charged for one day after your revised departure date.

CONFIRMATION DEPOSIT

To definitely confirm the reservation, a deposit equal to the cost of the first night and a credit card number will be required as a guarantee in case of no show or cancellation at short notice.

TRAVEL INSURANCE

Given the unusual and unstable situation, we strongly recommend that you "insure" your holiday to be protected in case of unforeseen events and to book without worries. Here you can find the link for a policy with Allianz.

PETS

Pets are not allowed at the Sant’Orso. Your four-legged friends are welcome at our partner hotel Hôtel du Grand Paradis Auberge Boutique in the centre of Cogne.

GREEN COMMITMENT

In line with our organic spirit, we use renewable sources for our energy supply: the hotel is equipped with solar panels and a district heating system, in the garage there are three Tesla charging stations for electric cars and the electricity is produced exclusively in the Aosta Valley from hydroelectric plants.

LOCAL TAX

The local tax is € 1 per person per night, up to a maximum of 7 days. Children under the age of 12 and residents of the Aosta Valley are exempt from payment.